Branches and services
Structures branches, services and their waiting routes.
Pilot available
Organize the visitor journey inside the branch
Configure services, issue tickets, manage waiting and calling, operate agent and display screens, and report service times.
Designed for: Branches, service centers and reception teams that need a measurable waiting and service journey.
Product capabilities
Connected capabilities around one operating journey
Ticket issuance
Issues tickets and links them to service, branch and status.
Waiting and calling
Manages waiting order, calling and service-state transitions.
Agent workspace
Gives employees a workspace for the ticket and current action.
Public display screens
Displays ticket numbers and operating messages on public screens.
Service-time reporting
Reports waiting and service times from available data.
Real product interface
See the product in operation
How to start
How to start
We validate the operating context, scope and dependencies before recommending the configuration.
- 01Describe the need and users
- 02Review systems and data
- 03Define scope and acceptance
- 04Agree deployment and support
After the scope is approved
After the scope is approved
The product moves through a governed delivery journey, not a software licence alone.
- 01Configuration
- 02Integration and validation
- 03Acceptance testing
- 04Training and go-live
- 05Support and improvement
Integration and security
Interfaces, access, retention, environment and responsibilities are documented within the agreed scope.
Trust & procurement centerA clear first step
Evaluate Labiba Queue Management in your environment
Share the need, users and relevant systems. We will recommend a demo, pilot or scoped solution path according to the product and context.